Privacy Policy

Responsible for data processing

HellSpin is responsible for the processing of data on this informational website.

Website:
Email: support@hellspincanada.ca

The controller determines the purposes and means of processing personal data on this website. If a data protection officer has been appointed, their contact details can be requested using the email address provided.

Who this Privacy Policy applies to

This Privacy Policy applies to visitors and users of HellSpin, particularly those who read editorial content, access comparison pages, reviews, guides or bonus information, click affiliate links, choose cookie settings or contact us by email.

This Privacy Policy does not apply to external websites, gambling operators, sports betting operators, payment providers, KYC service providers or other third-party platforms to which we link.

What data do we process?

We process only data that is necessary or appropriate for the operation, security, analysis, improvement, affiliate attribution, communication or legal protection of this website.

Technical data and server logs

• IP address or abbreviated IP address.
• Date and time of access.
• Pages and files accessed.
• Referrer URL.
• Browser type and browser version.
• Operating system and device type.
• Language settings.
• HTTP status codes, security and error logs.

Analytics data

We may process analytics data to understand how users interact with our content. This may include pages visited, time spent, click paths, scroll depth, approximate region, device information and interactions with links, panels or buttons.

Cookie and consent data

If our website uses cookies or similar technologies, we may process information about cookie choices, consent status, the time of consent or refusal, browser data and selected categories.

Affiliate and Referral Data

When users click affiliate links, an affiliate identifier, referral identifier, click time, landing page, affiliate link, campaign parameters and technical information may be processed to attribute the click to an affiliate programme.

Contact details and email

When users contact us, we may process their name or nickname, email address, subject, message content, technical metadata and voluntarily submitted information. Users should not send us sensitive data, KYC documents, payment information, passwords or operator account details.

Data we do not process

HellSpin is not a gambling operator and does not process the data normally handled directly by casino or betting operators.

• Casino or sports betting account passwords.
• KYC documents for operator accounts.
• Identification documents for opening accounts with operators.
• Deposit or withdrawal data to gambling providers.
• History of games or bets on an operator account.
• Account balance at a casino or betting provider.
• Payment card or bank account details for gaming transactions.
• Verification decisions made by external operators.

If such data is provided to an external operator, its processing is governed by that operator's privacy policies, terms and conditions, KYC rules, AML rules and payment terms.

Purposes of data processing

• Provision and operation of the website.
• technical security and abuse prevention.
• Error analysis and maintenance.
• Website usage analysis.
• Improving content, structure and user experience.
• Manage cookie consent.
• Partner tracking and commission allocation.
• Respond to contact inquiries.
• Documentation of legally relevant procedures.
• Protection from spam, bot traffic, fraud or security attacks.

Legal basis for processing

Personal information is handled under applicable Canadian privacy law, including PIPEDA or provincial private-sector privacy legislation where it applies.

• Security, server logging, abuse prevention and service operation: processing must serve an appropriate purpose and meet applicable consent requirements or a permitted exception.
• Consent: non-essential analytics and marketing activities are subject to applicable consent requirements.
• User requests: information supplied when contacting us may be used to respond to that request.
• Legal requirements: information may be processed or disclosed where required or permitted by applicable law.

Additional requirements under the Data Protection Act for Digital Telecommunications Services may apply to storing information on terminal devices or accessing information on those devices.

Cookies and similar technologies

Our website may use cookies, pixels, local storage technologies, tags, scripts or similar technologies. These may be necessary to provide the website or optional to enable analytics, preferences or affiliate tracking.

Necessary cookies

Necessary cookies are required for the website's technical operation, for example security, consent storage, load balancing or essential website functions.

Analytics cookies

Analytics cookies help us understand how visitors use the website. They may collect information about page views, clicks, session duration and the technical environment.

Marketing and partner cookies

Marketing and affiliate cookies may be used to attribute affiliate link clicks, measure campaigns, verify commission claims or report the effectiveness of affiliate content.

Preference cookies

Preference cookies can be used to store settings such as language, region, consent status or display options.

More details are available at ourCookie policy.

Affiliate Links and External Platforms

Our website contains links to external gambling, casino, payment, information or affiliate websites. Users leave HellSpin when they click an external link.

From that point, the relevant external operator's privacy policies, cookie rules, terms and conditions, bonus terms, KYC rules, AML rules, payment terms and player protection rules apply.

We do not control how external providers register users, verify IDs, process payments, grant bonuses, close accounts, verify withdrawals or monitor gambling activities.

HellSpin may receive an affiliate commission when users follow our links to an external operator. This commission is not a recommendation to violate local laws, age restrictions or players' personal protection limits.

Recipients and processors

We may disclose personal data to service providers or recipients to the extent required for the stated purposes.

• Hosting provider.
• Content Delivery Networks.
• Security and anti-spam services.
• Analytics providers.
• Cookie consent management provider.
• Email and contact form service providers.
• Partner networks and tracking partners.
• technical maintenance service providers.
• Legal or compliance counsel.
• Authorities or courts, if required by law.

International data transfers

Some service providers may process personal information outside Canada. Information held abroad may be subject to that jurisdiction’s laws and lawful access by its authorities.

Where Canadian law applies, organisations remain accountable for personal information transferred to a processor and must use contractual or other measures to provide comparable protection.

Storage duration

We retain personal data only for as long as necessary for the relevant purposes or as required by legal obligations.

• Server logs are generally only stored for a limited time interval, unless a security check requires longer storage.
• Cookie consent data is stored for as long as this is necessary for the documentation of the selection.
• Analytics data may be retained for longer in aggregated or anonymised form.
• Contact requests are stored for as long as this is necessary for processing, tracking or legal documentation.
• Affiliate tracking data may be retained for as long as necessary for billing, fraud prevention, record keeping or affiliate programme rules.

After the relevant retention periods expire, data will be deleted, anonymised or retained only to the extent permitted by law.

Security

We use appropriate technical and organizational measures to protect personal data data from unauthorized access, loss, misuse, alteration or disclosure.

These measures may include access restrictions, secure connections, logging, security monitoring, updates, backups and provider reviews. No website or internet transmission can guarantee absolute security.

User rights

Canadian privacy rights depend on the applicable law. These may include access, correction, withdrawal of consent subject to legal or contractual restrictions, and a complaint to the appropriate privacy authority.

• Ask how your personal information is collected, used and disclosed.
• Request correction of inaccurate or incomplete information.
• Ask about retention and deletion, subject to applicable requirements.
• Ask which legal requirements or exceptions apply to a request.
• Request access to your personal information, subject to applicable exceptions.
• Raise a concern about the organisation’s handling of your information.
• Withdraw consent, subject to legal or contractual restrictions and reasonable notice.
• Complain to the appropriate Canadian privacy authority.

To exercise these rights, users may contact us atsupport@hellspincanada.ca. We can ask for additional ones information if you need to the applicant's identity is confirmed.

Data protection supervisory authority

Users have the right to file a complaint with a competent data protection supervisory authority data if they believe that the processing of their personal data violates data protection legislation.

The Office of the Privacy Commissioner of Canada handles matters under PIPEDA. A provincial privacy commissioner may be the appropriate authority where provincial legislation applies.

Age restriction and gambling context

Our content on gambling, online casinos and similar topics is intended exclusively for persons who have reached the legal gambling age in their jurisdiction.

This website is intended for adults who meet the legal gambling age and eligibility requirements where they are located. It is not intended for minors.

We do not knowingly collect minors' personal data in connection with gambling content. If we discover that a minor has submitted personal data, we may delete it unless a legal obligation requires its retention.

Independence and responsibility for external providers

HellSpin is an independent information service. We do not control external gambling operators, payment providers, bonus programmes, KYC procedures, AML checks, payment decisions or user accounts on third-party platforms.

Information on our website may change, become outdated or differ from external operators' terms. Users should always review the external operator's official terms and conditions, privacy policies, bonus rules, payment terms and legal notices.

This website does not provide legal, financial, tax or medical advice. Gambling may involve financial and personal risks.

Changes to this privacy policy

We may update this Privacy Policy if our data processing, service providers, legal requirements, cookie technologies or affiliate programmes change.

The current version is published on this page. Users should review this Privacy Policy regularly.

Contact

Questions about this Privacy Policy, personal data processing or the exercise of data protection rights may be sent to the following address:

HellSpin
Website:
Email: support@hellspincanada.ca